Cards Supported
Please make cheques payable to
"Great Bridge Software".
Delivery
ALL pricing now includes delivery
by 1st Class Post unless otherwise stated. For any other delivery requirements
please call or email.
Shipping cut-off time
In-stock orders ship same-day providing
the order is received by 4:00pm.
In-stock orders received later than
this will be shipped the following working day.
Contact details
Ordering by telephone: 08700
112130
Ordering by fax:
08700 112140
Ordering by email:
sales@greatbridge.co.uk
Ordering by web:
Use the shopping cart on the website
Our Payment/Invoice Address!
Great Bridge
Software
The Willows
North Tawton
Devon EX20
2BE
Other details
Goods subject to availability. Goods
not offered on a trial basis, although we do offer pay or return samples
of our OEM software packs. Returns are subject to a 15% re-stocking charge.
-
All prices and product are subject to
availability. Prices subject to change without notification.
-
We will try and hold pricing where possible
- but if our suppliers price changes we may be forced to increase our prices.
We will aways tell you if this is going to happen, so you can decide whether
you still wish to purchase.
-
We cannot take back damaged items or
products which have been registered by customers.
-
All pricing is in Pounds Sterling.
-
We will use your details for fraud prevention
purposes. We will check your
details with fraud prevention agencies
and if you give us false or
inaccurate information and we suspect
fraud, we will record this.
Refunds
Legal compliance
This returns and refunds policy
is in accordance with the EU Distance Selling Directive which came into
force in October 2000 and is part of UK law under the Consumer Protection
(Distance Selling) Regulations 2000. This law applies to all transactions
within the UK where a consumer does not meet the vendor. Contracts between
businesses are not governed by these regulations.
Your rights as a consumer
In accordance with the law, you
have a 7 day 'cooling off period' in which you have the right to cancel
your purchase and receive a full refund. We will accept accept returns
within 30 days of delivery for a full refund. We'll also pay the return
shipping cost if the return is a result of our error.
How to cancel within the 7 day
cooling off period
Should you wish to cancel your purchase
within the 7 days 'cooling off' period, please email us at: sales@greatbridge.co.uk.
We can also be contacted by phone on 08700 112130, fax on 08700 112140.
The UK is the country of domicile.
We cannot accept liability for goods
lost or damaged during transit. You are advised to wrap the product carefully
to avoid damage. You are also advised to return goods by recorded delivery,
registered post, or by courier. Proof of postage will not be accepted as
proof of delivery. Please remember to give us your name and address, and
a copy of your purchase receipt.
Refunds for unwanted goods
Providing that unwanted goods are
received by us in unused, unopened and resaleable condition within 30 days
of delivery, we will refund payment for the goods. Orders placed by credit
or debit card from this website will be refunded directly to your credit
or debit card. Orders placed by other means will be refunded by cheque.
These refunds will be made within 30 days of return of goods.
Returns are subject to a discretional 15%
re-stocking charge.
Please note we cannot refund products which
are opened, damaged or have been registered by the user - as it is impossible
for us to sell these products on.
How secure is WorldPay?
WorldPay uses state of the art security
tools and techniques, both proprietary and unique, to ensure that you,
the shopper, are protected against what is nowadays a virtually non-existent
risk. The system also has inbuilt system redundancy and fault tolerance,
to provide you with a virtually uninterrupted service 24 hours a day, seven
days a week. Their systems have evolved over many years and throughout
their history they have continuously sought and gained bank approval for
our systems.
If the shopper keys in their card
details at home or in the office, surely they are not encrypted until after
they arrive at the WorldPay system?
Using industry standard SSL, Thawte
and WorldPay unique encryption systems, this is not actually the case.
When the shopper fills in the payment form and clicks the submit button,
their details are not sent straight away. What actually happens is that
a secure link is set up between the shopper's browser and WorldPay and
an encryption code is requested and received, which then wraps the order
and transaction details before leaving the shoppers premises.
What level of encryption do you
have on the WorldPay server?
WorldPay use Thawte 2048 bit encryption
systems. At the browser 128 Bit SSL is used.
What is a digital certificate?
A digital certificate is an electronic
document that is passed between a browser and a server, in order to verify
the identity of the sender.
